Benchmarking and Process Reengineering for Procurement

Benchmarking and Process Reengineering for Procurement

In an effort to make improvements in the Office of Purchasing, PME focused on a variety of concerns. For example, PME studied the cycle time of different contracting methods to identify potential bottle-necks in the process and provided suggestions on how to streamline efforts and reduce unnecessary tasks.

PME also developed better procedures and automated solutions for enhancing the quality and efficiency of communication between departments on procurement matters. PME was also asked to investigate possible differences between procurement organizations in other jurisdictions.

Consequently, PME derived appropriate criteria and conducted a benchmarking effort to identify potential practices and organizational changes that could be adopted or applied in the Howard County purchasing office.