Professional Development/Training
The goal of any organization is to fulfill its potential. For many this means providing exceptional products and/or exceptional services.
A prerequisite to these lofty goals is often overlooked: First, you need exceptional people.
We recognize that what separates one organization from the next is the quality of the people who work there. We invite you to invest in your most valuable resource--the people who can make a difference.
We provide a number of classes on a variety of subject
matters. We work with client partners to tailor the content and curriculum of all training offered.
To learn more about how we can be of assistance,
please → send us an email.
Our approach to developing and delivering training is different. → Learn how
Classes Offered
Communication and Planning
- Effective Business Writing
- Effective Communication
- Marketing Communications
- Respectful Communication
Management / Human Capital
- Productivity and Time Management
- Motivating Employees
- Employee Recognition
- Empowerment
- Generational Diversity
- Career Planning
- Interviewing Skills
- Cultural Diversity
- Delivering Performance Evaluations
Customer Service, Service Delivery
- Measuring Customer Satisfaction
- Key Drivers of Customer Satisfaction
- Six Sigma
- Process Reengineering
- Problem Resolution Process
- Work Breakdown Structures
- Industrial / Management Engineering
- Data Collection Techniques
- Survey Methods
- Process Flow Diagrams
- Achieving Baldridge Standards of Excellence
- Competitive Sourcing (OMB Circ. A-76)
- Most Efficient Organizations (MEOs)
- Cost COMPARE
- Staffing Standards / Modeling
- Multi-Sector Workforce Analysis
- Acquisition Strategy / Planning
- Feasibility / Business Case Analyses
- Market Research / RFIs
- Performance Based Contracting (PBC)
- Performance Work Statements (PWSs)
- Statement of Objectives (SOOs)
- Requests for Proposals
- Performance Measures and Metrics
- Collecting Workload Data
- Source Selection Planning / Evaluation
- Quality Assurance Surveillance
- Use of Incentives / Disincentives
